Refund policy

Every Overtime Supply Co. item is printed or embroidered just for you when you order. Because of that, we don't accept returns or exchanges for buyer's remorse or wrong size ordered. Please check the size guide on each product page before you order.

We'll make it right if something's wrong. If your item arrives damaged, defective, misprinted, or isn't what you ordered, contact us within 30 days of delivery with your order number and a photo of the problem. We'll send a free replacement or give you a full refund, your choice. You don't need to send the item back.

Lost packages: if tracking shows your order hasn't moved for 10 business days, or it was marked delivered but you never got it, contact us and we'll help. Please double-check your shipping address at checkout; we can't cover orders shipped to an address that was entered wrong.

Cancellations: orders start production quickly. If you need to cancel or change an order, contact us within 12 hours of placing it and we'll do our best.

Approved refunds go back to your original payment method within 5 to 10 business days.

Questions? Reach us through the Contact page on our website.